Privacy Policy

The Cozy N Chic ("we", "us", or "our") operates thecozynchic.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

Information We Collect

When you visit our website, we may automatically collect certain information about your device, including your browser type, IP address, time zone, and information about how you interact with our website.

When you place or attempt to place an order, we collect information such as your name, billing address, shipping address, email address, phone number, and payment information needed to process your order.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Communicate with you about your orders
Provide customer service
Process payments
Detect and prevent fraud or unauthorized activity
Improve our website, products, and customer experience
Send marketing communications when you have chosen to receive them

Sharing Your Information

We may share your personal information with trusted third-party service providers who help us operate our business and fulfill your orders. These may include Shopify, payment processors, shipping carriers, and other service providers.

We do not sell or rent your personal information to third parties.

Cookies

We use cookies and similar technologies to operate our website, keep items in your shopping cart, understand how visitors use our site, and improve your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.

Your Privacy Rights

Depending on applicable privacy laws, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make a privacy-related request or have questions about how we handle your information, please contact us through our Contact page.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, and complying with legal and accounting requirements.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or privacy practices. Any updates will be posted on this page with the revised date, where applicable.